Terms of Service

This agreement is a legal contract between you and Mogu VPN (the 'Service Provider') regarding the download, installation, and use of the mobile network access application (the 'App').

By downloading or using the App, you confirm that you have read and agreed to these terms. Unauthorized copying, modification, reverse engineering, source code extraction, text translation, derivative development, or misuse of related trademarks is prohibited. Intellectual property rights related to the App belong to the Service Provider. Users are responsible for device security and account confidentiality and should avoid jailbreaking or rooting devices where this may weaken security.

This Service integrates some necessary third-party services (such as Google Analytics, Firebase Crashlytics, etc.). During use, you are simultaneously bound by the respective terms of service of these partners.

Service limitations: the App depends on a stable Wi-Fi or mobile data connection. The Service Provider is not responsible for unavailability caused by device arrears, data caps, poor signal, roaming charges, or lack of billing authorization. Before using the App, confirm that you have lawful network access and permission from the bill payer where required.

Users are responsible for their own usage behavior. We work to provide accurate route status and service information, but some data may come from third-party partners, and we are not liable for direct or indirect losses arising from that information. The App may release updates for compatibility and security, and users agree to install current versions when necessary. After service termination, users must stop using and delete the App.

Software Non-Refund Policy

Thank you for choosing our software. We are committed to providing you with the best experience. Please read our refund policy carefully before making a purchase.

Non-Refund Policy: All software sales are final and non-refundable. Once a software license key or access to a digital product has been provided, refund requests will no longer be accepted.

Product Evaluation: We encourage users to fully evaluate our software through available demos, trial versions, or free editions before purchasing. This ensures the software meets your needs.

Customer Support: We are committed to providing excellent customer support to assist you with any issues or concerns while using our software. Please contact our support team for help.

Technical Issues: In rare cases, technical issues may affect your ability to use our software as intended. We will make every effort to resolve issues promptly. However, this does not entitle you to a refund.

Unauthorized Use: No refunds will be provided if software license keys or digital product access are found to have been shared, resold, or used without authorization.

Policy Changes: We reserve the right to modify or update this refund policy at any time. Any changes will take effect immediately upon publication on our website.

By purchasing and using our software, you agree to comply with this non-refund policy.

If you have any questions or concerns about our refund policy, please contact our support team for clarification.

These terms may be updated from time to time and take effect when published. Please review this page for the current version. For questions about Mogu VPN's service agreement, email [email protected].